FAQ

 

What types of products does Mokonzi offer?

Mokonzi specializes in a curated selection of stylish and sustainable African home decor and apparel . Our offerings include handcrafted wall art and eco-friendly furniture designed to elevate any living space.

How does Mokonzi ensure the sustainability of its products?

We are committed to sustainability by utilizing ethically sourced materials in our products. This approach not only supports artistry but also promotes environmental responsibility, ensuring that our customers can make informed choices that align with their values.

What is the craftsmanship process behind Mokonzi's products?

Each item at Mokonzi is crafted with a focus on quality and artistry. Our products are handcrafted by skilled artisans in Africa, which allows for unique variations and a high level of detail, ensuring that every piece is not only functional but also a work of art.

Are the materials used in Mokonzi products safe for my home?

Yes, all materials used in our products are carefully selected to meet safety standards. We prioritize eco-friendly and non-toxic materials to ensure that our home decor items are safe for both your family and the environment.

Can I return or exchange a product if I am not satisfied?

While we strive for customer satisfaction, we recommend reviewing our return and exchange policy for specific details. Generally, items can be returned or exchanged within a specified period, provided they are in their original condition.

How can I care for my Mokonzi home decor items?

Caring for your Mokonzi products will depend on the specific item. Generally, we recommend following care instructions provided with each product to maintain its quality and longevity. Regular cleaning and appropriate handling will help preserve the integrity of the materials.

Does Mokonzi offer international shipping?

Yes, Mokonzi provides international shipping options. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more detailed information.

How can I contact Mokonzi for further inquiries?

For any additional questions or concerns, you can reach out to us through our contact page. We are dedicated to providing prompt responses to ensure that your experience with Mokonzi is satisfactory.